Della AI (Wolters Kluwer)
Conditional Logic Field Feature- Designing for the AI driven platform
Problem Statement
Having thousands of legal documents to review takes far too long and is not efficient. Della already has a field section where legal contractors can choose from the menu the exact time and date they want the document to be. But what if that isn't specific enough to find what you're looking for in the least amount of time?
Tools
Miro, Figma, Google Material Design
Team
AI Engineers, Chief Operating Officer (COO), UX/UI Designer: (me)
Duration
Discovery & Research: 3 weeks, Design & testing: 7 weeks
Project Overview
Della AI (now acquired by Wolters Kluwer): Is a contract review solution that allows law firms and in-house legal teams (B2B) to ask questions using Artificial Intelligence.
One of the first briefs I was given was to add a new feature the ‘Conditional Logic Field’ form to their already successful AI driven platform.
The main challenge for me was that I had never worked within the AI or legal sectors before so I had to study the platform, and go through the user journey based on their current clients who were already using the platform to review legal contracts.
Della AI platform
Understanding the logic
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A conditional logic is a feature that allows you to create a more targeted and efficient form or survey as the user is only shown questions that are relevant to them.
Initial sketch
To better understand the flow that a user will go through in order to create a new logic field, the COO and I sketched this pop up window. This helped me to better understand how the AI works by gradually introducing the options the user will want, similar to advanced search fields.
Design System
Final Designs
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Step 1
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Step 2
Results
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2 iterations
Only 2 design iterations were needed to create a new feature for Della that would help the legal teams and their clients. This shows that we can create a successful product without many resources.
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60%
Increase in users satisfaction with the platform and would keep using it.
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97%
Of users were happier with the flow of the new designs, they were able to find the specific documents that they were struggling to find before .
Learnings
Whilst I enjoyed working on this new feature for Della, it was often challenging being the only UX/UI Designer of the team especially because I had never worked with AI before.
I learned so much during this entire process, especially communication by asking the right questions early on I realised that the team worked a lot more efficiently.